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I Got an Error Code When Making a Purchase

Administrator
  • Updated

If you are facing an error code when making a purchase, please refer to the list below to see some possible codes, along with suggestions for the following steps to take or try:

 

Error Code Description Steps to Take

Error 213
Error code 213 means that the transaction is expired. It could be because of:
  1. You didn't enter the OTP code into the Codashop payment page in time (if using the Direct Carrier Billing payment method), or
  2. The Codashop system did not receive your payment during the session time (if using a Bank Transfer/E-Wallet/Convenience Store payment method). 

But if you already made a payment or got charged, please get in touch with us here and attach your payment proof. So that we can help you to check it on our system. 

Error 225

This means that you have attempted to make a purchase using a payment channel that is not yet activated.

Please try your purchase again using a different payment channel.

Error 227

This means that you have attempted to make a purchase using a price point that is not yet active in Coda's system. 

Please try your purchase again using a different price point.

Error 309

This means that the IP address you initiated a purchase is blocked.

 Please try to restart the phone if you are using mobile data or restart your modem if you are using WiFi.

Error 704

Please take note of the following reminder when purchasing at Codashop Iraq using your card:

  1. Please make sure that you are not using a VPN during your transaction.
  2. Only Iraq-based cards work at Codashop. The transaction can only be done if you are in Iraq.
  3. Please double-check all your card details. Make sure that you carefully input the correct card number, card expiration date, your CVC, and the OTP code you have received. 
  4. If you have made multiple attempts at any given time, your card will be automatically blocked due to risk protection. Please try again on another day.
  5. Please try eliminating the cookies of your browser first before trying again.

If the steps above still do not help with your concern, you may contact us through this form. Please provide the data below:

  • Phone number used during the purchase
  • The last 4 digits numbers of your card
  • Email address used during the purchase
  • The product or item you are trying to purchase
  • Proof of payment

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